About

FAQ

• Where is the store based?

  Brooklyn, NY

• How long will it take to receive my order?

  Domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 1 and 3 weeks. Let us know if there's an issue!

• How do I get you to bring me the pin personally?

  If you live around Downtown Charleston you can bypass the shippin, and we'll meet up with you to bring you your pin! Message me on my contact page, and we can make an arrangement.

• Do you offer design/manufacturing services?

  Absolutely! We've worked with clients all across the country, and it would be an honor to make your pins too! Check out our Contact page and send a message with some info and we can look into getting your pins made!

• Do you accept orders placed outside of the US?

  Totally! We'd be stoked to send one out to you, wherever you are. See shipping rates as they apply.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.